Are More Companies Turning to Social Media in this Economy?

Certain social media activities (blogs, Twitter, Facebook, etc.) can provide tremendous value to companies for very little cost, especially when compared to traditional advertising. If done right, social media can give your company a voice that people will pay attention to because they want hear what you have to say, and the costs can be significantly lower than some of the other options.

I’ve been a little concerned about my timing for starting a new consulting practice. I launched the consulting arm of Fast Wonder on June 23rd, and as everyone knows, the economy has recently taken a turn for the worse. As soon as the economy tanked, I had a couple of smaller clients pull out of deals; however, I’ve noticed an upswing over the past 2 weeks in people calling or emailing me to ask about my consulting services.

Yesterday, I came up with this hypothesis: Companies are pulling back and reassessing their strategies and spending in light of the economic situation. During this reassessment, some companies are deciding to increase their social media presence as a way to stretch already thin budgets. Even with consulting fees to help them get started, they are still spending a lot less than they would for even a single, small, traditional marketing campaign.

I put this question out to my Twitter followers on Friday:

Here are the responses:

  • PDXsays: @geekygirldawn Affirmative
  • wickedjava: @geekygirldawn completely think they are moving that direction because it’s more cost effective.
  • donmball: @geekygirldawn Maybe you’re just good at what you do. There’s always that!
  • MelWebster: @geekygirldawn Not sure, but as a small PR boutique, we have also seen an uptick lately in consulting opps.
  • unclenate: @geekygirldawn I certainly see the shift happening, PR 2.0 is making an impact. Most seem stuck on the ROI and value measurement question.
  • becnavich: @geekygirldawn I know i’ve seen a few blog posts on why companies SHOULD be turning to social media, but whether they will or not…?
  • msamye: @geekygirldawn Great topic for this afternoon’s @beerandblog.
  • jmelesky: @geekygirldawn i saw a move towards pay-per-performance in the ad space during the bust, so it wouldn’t surprise me if social is a new focus
  • Justin Kistner (on Facebook): I’m in talks with a company now is reallocating a large amount of their marketing budget to social media because they’re looking for more cost-effectiveness.

I also know that inquiries are not the same as deals, so the jury is still out on this question. I’d be curious to hear if other consultants have noticed the same trends? For those of you working inside of companies, is your company making any changes to their social media strategy in light of the economy?

Related Fast Wonder Blog posts:

Recent Links on Ma.gnolia

A few interesting things this week …

Changes at Vidoop | The Vidoop Blog

Tags:

Thinking lazily about reputation and relationships

Tags: ,

Beaver BarCamp II

Tags: ,

OEN Social Media 101 – SlideShare

Tags: , ,

Social Network Spaghetti | Portland Web Innovators at Vidoop | Hazelnut Tech Talk

Tags: , , , , , ,

Blog | Change.gov

Tags: , ,

Obama’s Social Media Advantage, Act II – ReadWriteWeb

Tags: , ,

Blogs Influence Purchases More than Social Networks – MarketingVOX

Tags: , , , ,

Thrive in PDX Despite Economic Uncertainty

These last few weeks have been tough on people. Most of us can probably say that we’ve felt the impact of these tough economic times in one way or another. From my perspective, companies have been a little less eager to spend money on consultants, and I have some friends who recently lost jobs at local Portland tech companies. During times like these, we need to stick together and help each other. By working together, we can all be more successful and come out of the downturn with our businesses intact.

On another note, a few of us have noticed something a little disturbing about the Portland tech scene:

On the one hand, Legion of Tech and other grassroots efforts (Beer and Blog, WikiWednesday, Portland Web Innovators, and more) have built thriving events where groups of people get together to talk about technology in a very informal way. These events tend to bring in large numbers of very smart people who skew toward being relatively young, working as consultants / freelancers, being incredibly passionate about technology, and having more technology-related side projects than you can count.

On the other hand, there are groups like the Software Association of Oregon (SAO) holding events that are also very well attended, but by a completely different set of people. These people are also very smart and successful, and they skew toward being more experienced, working at established companies, and are career technology professionals.

For some reason, it seems to me like there is this wall between these two groups of people, and it doesn’t feel healthy to me. I’ve been working with the SAO for months (way before we even suspected that we were heading into times of economic uncertainty) to find ways to break down this wall and get these two groups of people together. With the economy taking a hit, we decided that now was the time to do something about it. We felt a real need to get these two groups of people together to find ways to help each other through tough times. Our ultimate goal is to have Portland emerge out of the downturn with a technology industry that is stronger than ever.

We wanted to kick this effort off in a very informal way to get these two groups of people together and talking to each other. Thrive – PDX is born. We would love to have you join us on November 11th for the first in what we hope will be a series of events for a united Portland technology community.

Thrive – PDX
Tuesday November 11, 2008
5:00pm – 7:00pm
Kells Irish Restaurant & Pub (upstairs)
112 SW Second Ave
RSVP on Upcoming

Rick Turoczy and I also outsourced part of the naming for this event to our Twitter followers, and I wanted to thank everyone who provided suggestions. A special thank you to Benjamin Jacobsen who came up with this idea: “Survive and Thrive. Portland Tech moves onwards.” (we shortened it a bit)

Please use the tag: ThrivePDX when you write, tweet, post photos, etc. about this event.

We hope to see you there!

Related Fast Wonder Blog posts:

Recent Links on Ma.gnolia

A few interesting things this week …

Intel’s Community Marketing: Fishing Where The Fish Are

Tags: ,

Interview with Heroes Star Brea Grant | chrisbrogan.com

Tags: , , , , ,

ReadWriteWeb Jobwire – The latest hires in Tech and New Media industries

Tags: , , , , ,

RecentChangesCamp 2009 (RCC) – RecentChangesCamp

Tags: , , ,

tending the garden › Open Source Bridge

Tags: , ,

Open Source Bridge

Tags: , ,

New Open Source Conference Coming to Portland

Were you sad and dismayed to hear that OSCON was moving out of Portland? Are you looking for more open source events to attend? Would you like an open source conference organized by the community? Want one more tech event to attend in July? Need an excuse (any excuse) to visit lovely Portland, Oregon in July? Do you like to help organize events for fun in your spare time?

If you answered yes to any of my obnoxious questions above, I have a great solution for you: The Open Source Bridge event.

pdx group tag cloud

Selena does a great job of sharing how the idea to do this event was born, the purpose of the event, the details, and how you can get involved:

Open Source Bridge will bring together the diverse tech communities of the greater Portland area and showcase our unique and thriving open source environment.

Open Source Bridge
will have curated, discussion-focused conference sessions, mini-conferences for critical topics and will include unconference sessions.

We will show how well Portland does open source and share our best practices for development, community and connectedness with the rest of the world.

Lots of ideas are buzzing around in our heads, and we’d love to talk about them with you! If you’d like to contribute to the effort, stop by the town hall event October 30, 2008 at Cubespace. We’ll have another meeting November 6th, and it will be announced on Calagator.

At the town hall, you’ll have a chance to meet the members of the core organizing committee, and pick up a responsibility or two. We’ll be breaking off into teams for each of the major areas requiring organization, and distributing the work across many people. We will create a mailing list after this first meeting for those who just want to hear about what we’re up to, or participate in some other way.

(Quote from Selena Deckelmann)

I encourage you to attend the Town Hall to share your ideas with the team and to talk about how you can get more involved in the event. The key to community driven events is that they require a lot of work from volunteers both during the planning stages and on site during the event! If you want this event to be successful, I encourage you to pitch in to help.

Town Hall

Images above are also from Selena Deckelmann.

Related Fast Wonder Blog posts:

State of the Online Community 2008

Bill Johnston recently gave a presentation about the State of the Online Community 2008: Key Findings from the Online Community Research Network, and I encourage you to take a look at it. As you can tell from the title, the slides contain highlights and important information from his research over the past year. Here are a few of my personal favorites among his key findings:

  • Most organizations do not have a comprehensive online community strategy.
  • Marketing typically owns the community (I have some thoughts on this).
  • Community manager roles are still evolving.
  • Many communities are not meeting expectations.


Related Fast Wonder Blog posts:

Dr. Seuss and Online Communities

I recently gave my “What Would Dr. Seuss Say about Online Communities” Ignite-style presentation at the Love@First Website event here in Portland. I think this was a better presentation than the one that I gave back in February at Ignite Portland. It’s always easier to give a presentation the second time after you see what does and does not work.

The kind people over at iSite embedded the recorded audio from my talk into a SlideShare presentation, so turn up the volume and click play in the embedded presentation below to hear me give my Ignite talk while the 20 slides fly by every 15 seconds.

L@Fw2008 Dawn Foster

View SlideShare presentation or Upload your own. (tags: foster dawn)

Related Fast Wonder Blog posts:

Recent Links on Ma.gnolia

A few interesting things this week …

New 2008 Social Technographics data reveals rapid growth in adoption

Tags: , , , ,

Event notes: Future of the Social Web Roundtable

Tags: , , ,

How to Give a Successful Ignite Presentation :: User First Web

Tags: ,

Intel Software Network Dashboard

Tags: , ,

Job Hazards of the Community Manager

Tags: , ,

Simple Efficiency Tweaks to Get More Done in Social Media | Social Media Explorer

Tags:

Rewarding Community Members

I spend quite a bit of time talking with clients about incentives and rewards for participation in their community, especially when they are launching new communities. I offer quite a few cautions against offering monetary incentives, because in my past experience, they tend not to be effective. This is especially true for communities where the members are technologists, since people working in the technology industry are already well compensated in most cases.

However, I hadn’t really spent much time thinking about the psychology behind it until I read a particularly interesting short post by Richard Millington. He suggests sending them a fruit basket:

Imagine I sent you a fruit basket for writing a brilliant comment.

How would you react? Happy?

You might mention it to others. You would write more brilliant comments. You would feel appreciated, it’s a great feeling.

What if I paid $20 into your PayPal account?

It’s just become work.

How much will you charge next time? Will you work less if you don’t get paid? Will others now want to be paid?

Money makes communities implode. So send flowers, fruit baskets, chocolates and invitations to special events. Surprise gifts bring out the best in people, money brings out the worst.

(Quoted from FeverBee)

The point here isn’t that a fruit basket is the right reward for excellent community participation, but a little bit of creativity goes a long way toward finding interesting ways to reward participants while staying away from monetary rewards. What kind of small gifts can you send people just to say thank you for doing something nice in the community? What is something exclusive that you can offer someone as a reward that they can’t get elsewhere? I know one person who often wears a t-shirt that is only given to people with commit status for this particular open source project. He’s proud of having special status within the community. You should think of ways that you can reward people with special status in your community that will make them proud of having achieved it. A special t-shirt or other ways for them to display this special status can help reinforce this reward.

It is worth spending some time thinking about creative rewards for community members. What rewards have you had the best luck with in the past? Have you ever had a company reward you in an interesting way for your participation?

Related Fast Wonder Blog posts:

Recent Links on Ma.gnolia

A few interesting things this week …

PortlandTechTwitter – AboutUs Wiki Page

Tags: , , , , ,

Productivity 2.0: How the New Rules of Work Are Changing the Game | Zen Habits

Tags:

Social Media Measurement: Dashboards vs GPS

Tags: , , , ,

Writing a Session Proposal for a Conference | Connie Bensen

Tags: , ,

FeverBee: Your Members Really Want Fruit Baskets

Tags: , , ,

And The Top Mobile Social Networks Are… – ReadWriteWeb

Tags: , , , , ,

Shizzow Blog · Yay! Shizzow has SMS

Tags: ,

Open source, research, and other stuff I'm interested in posting.