Tag Archives: conferences

How OSPOs Can Take a More Strategic Approach to Conference Talks

Dawn giving a keynote at KubeCon EU wearing all black with a VMware t-shirt and purple hair in front of colorful background.

A lot of the work that we do in open source projects is based on the relationships we have with other people. By having key employees attend conferences focused on their open source work, those employees can build deeper lasting relationships with others that will benefit your organization and your employees. These existing relationships make it easier to collaborate with others, and it’s sometimes easier to work through really difficult, big issues when you have a group of people together at a conference. It’s also easier to communicate with someone later online if you’ve met them in person. I have deep and lasting connections with people that I’ve met at events, which often allows me to make introductions to help a colleague learn something new or solve some tricky issue. Conference talks also showcase the work that employees are doing within your organization both for potential customers and when recruiting new employees either now or in the future. 

However, getting talks accepted at important conferences doesn’t always just happen organically, and this is where your Open Source Program Office (OSPO) can play a strategic role in getting the right people speaking at the right conferences. I’ve seen too many examples where no employees get talks accepted at conferences that are important for the organization, and other times where you have one individual spending too much time at conferences while other people aren’t getting the same opportunities to attend. By getting organized and taking a strategic approach to conferences, your OSPO can help to get your employees speaking at the conferences with the biggest benefit, both for those individuals and for the organization as a whole.

I ran a process for doing this when I worked at Puppet, and it helped us get more talks accepted at the conferences where we wanted to have a presence. This was accomplished with input from product teams, engineering, marketing, events, and other key stakeholders. Here are the steps you can use to replicate that process:

  1. Select strategic conferences based on which conferences are most important for your organization.
  2. Identify topics and speakers for each conference in areas that are important to the organization and with speakers who would benefit from attending that specific conference. Imposter syndrome can play a role in this step with some people thinking that only the world’s leading expert can give a talk, so it might take some encouragement to help them understand that they just need to know some things that a person new to the topic would need to know. I have an entire video about imposter syndrome for giving conference talks.
  3. Create timelines and reminders to make sure that talk proposals are prepared in time for your review process and then to meet conference deadlines. I’ll admit that this part of the process required a fair bit of following up and reminding people about the deadlines.
  4. Review and provide feedback on proposals to help employees craft talk proposals (along with appropriate bios) that are more likely to be accepted. Writing excellent proposals requires some specialized skills, so you should recruit a few people who have sat on program committees to help with these reviews. This review process should also be open to anyone who wants to submit a talk, not just the people you’ve identified, because there will be additional topics and conferences that are important for some individuals that you didn’t anticipate.

If you don’t feel like you can run this full process right now, at a minimum, encourage submissions to your most important conference and get people to review those proposals. We did this one year when I worked at Pivotal by encouraging people to post their KubeCon talk proposals into a Slack channel where several of us with talk selection experience reviewed those proposals, and we went from having almost no talks at KubeCon to having about a dozen talks across a wide variety of topics. A lot of people are terrible at writing talk proposals, and a little bit of direction from someone with the right expertise can make the difference between acceptance and rejection.

However, there are a few gotchas to watch out for that are likely to get a talk rejected, regardless of the topic:

  • The person speaking needs to submit the talk proposal. Never submit a talk on behalf of someone else, since for many events, this is an automatic rejection, even when they give you the option to do it.
  • Do not submit anything that looks even slightly like a product pitch. Audiences don’t like to be pitched to, so conferences decline these for a reason.
  • The bio is as important as the talk abstract, and it should be written to highlight why the speaker is the right person for this particular talk. It should not be something generic that is thrown together as an afterthought.

I hope this helps your OSPO get the right people giving talks at the conferences that are the most important for your employees and your organization!

Additional Resources:

A New Chapter at CHAOSS

For my regularly scheduled (once every year and a half) blog post, I wanted to announce that July 3rd is my last day at VMware, and I will be joining the CHAOSS project as their new Director of Data Science

CHAOSS Logo

It was really hard to leave VMware after almost 5 years (including my time at Pivotal). The work was fun, and I worked with so many amazing people that I will miss dearly! But as many of you know, I have a deep passion for data, and in particular open source community metrics, so the opportunity to work full time on the CHAOSS project is the dream job that I just couldn’t turn down. I’ve been working in this space for 10+ years with the CHAOSS project, and before CHAOSS, I was working with Bitergia and a variety of open source tools that later evolved into the software that is now part of the CHAOSS project. I’ll be taking July off and then will be starting my role with CHAOSS in August. A big thank you to the Alfred P. Sloan Foundation for making this possible through the grant that is funding the Director of Data Science position and other CHAOSS project initiatives.

I will be continuing my work on the OpenUK Board and as co-chair for the CNCF Contributor Strategy Technical Advisory Group, which have kept me very busy in addition to my work at VMware and in my role on the CHAOSS Governing Board.

Over the past year and a half, I’ve done quite a few presentations on topics ranging from how companies can work in open source communities to open source health / metrics to leading in open source, which can be found on my Speaking page. The highlight was giving a keynote about growing your contributor base at KubeCon EU in front of an audience of 10,000+, which was amazing and terrifying at the same time! 

In addition to my world tour of conference presentations, I was quoted in a Linux Foundation Diversity Report, won a few awards for my UK work in open source as part of the OpenUK Honours list in 2021 and 2023, and I’ve written a few blog posts since my last post here on my own blog:

On the personal side, Paul and I bought a new house in November, and we have become the people who sit in their back garden and talk about how adorable the squirrels and birds are. Since we live in an area near quite a bit of green space, we have regular visits from foxes and even spotted one badger on our backyard wildlife camera! 

Since I don’t post here often, if you want to keep up with what I’ve been doing, I post occasionally on Mastodon and Instagram.

Speaking, Blogging, and More

It’s time again for my regularly scheduled (once every year and a half) blog post to avoid completely neglecting my personal blog. While I don’t blog often, I do still update my Speaking page on a regular basis, and conferences have really ramped up over the past couple of months! I’ll admit to being really tired of attending boring virtual events, so when the in-person events started back up, I went to all of them! In my rush of excitement about traveling and seeing people again, I agreed to do way too many talks – 10 talks in two months. Here are a few of the topics I’ve been talking about over the past year and a half, and you can visit my Speaking page to get links to slides and videos where available:

  • Navigating and mitigating open source project risk
  • Good governance practices for open source projects
  • Metrics and measuring project health
  • Becoming a speaker and getting talks accepted at conferences
  • Being a good corporate citizen in open source

I’ve also written quite a few blog posts on the VMware Open Source Blog and elsewhere on similar topics:

I’ve also been a guest on a few podcasts: Open Source for Business, a Brandeis webinar on Open Source and Education, Community Signal, and The New Stack. You can also find me as an occasional host for various metrics topics on episodes of the CHAOSScast podcast.

As part of my work on the OpenUK board, I was interviewed for a featured section about Open Source Program Offices in the report, State of Open: The UK in 2021 Phase Two: UK Adoption where I talked about VMware’s OSPO.

On a more personal note, we’ve been doing really well throughout the pandemic. We finally had our first real vacation in Malta, where we relaxed while eating and drinking our way through Malta along with swimming, snorkeling, reading, and enjoying the sunshine. I still keep an updated list of every book I read here on my blog if you’d like to know what I’ve been reading.

Since I don’t post here often, if you want to keep up with what I’ve been doing, I post more frequently on Twitter.

Community Manager Tip: Community Building with Werewolves

I don’t play werewolf just because I love it. I play it because it builds community.

I played many games of Werewolf at the recent MeeGo Conference, and I talked about it in my conference wrap up post, but I wanted to also repackage it into a community manager tip because I think people underestimate the importance of games as community building tools.

Werewolf is one of those games that I really like to bring to conferences because it gives people a chance to get to know each other. It gives the quiet guy who doesn’t really know anyone something to do and an excuse to meet new people, and it puts people on a level playing field where the company executive, the university student and the internet famous are all equal as werewolves and villagers. It gives people something in common to start a conversation while they learn enough about each other to find other things in common. Many of us tend to talk to the people we already know, which keeps us in our own little friend bubbles that can seem cliquey even when not intended to be. Werewolf is an excuse to talk to people that we don’t know and otherwise might not have met. Unlike those other team building and conference games, people really seem to enjoy werewolf.

A few tips to get you started:

  • Start a game the first or second night of the event.
  • Print up special cards for the event and make extra decks to give away. This allows anyone to start a game later in the week.
  • Encourage new moderators to spread the load and introduce new variations of the game.

Additional Reading

Part of a series of community manager tips blog posts.

Community 2.0 and WebVisions

I wanted to let people know about two upcoming conferences where I will be speaking in the next 2 weeks.

Community 2.0 May 11 – 13 (San Francisco)

I will be on a panel discussion at 2:15 on Tuesday about How to be a Kick-A$$ Community Manager with some rock star community managers:

WebVisions May 20 – 22 (Portland, OR)

I’ll be presenting here in Portland at WebVisions on Friday, May 22nd at 10:30am on the topic of Companies and Communities: Participating without being sleazy and will be covering many of the topics from my book.

The speaker list for WebVisions is a who’s who of cool people, and the conference is really reasonable to attend ($250 and under), so you should register if you haven’t already! They are also offering a very nice combo registration deal for Open Source Bridge if you need to register for both.

There are also a couple of special events during WebVisions that you won’t want to miss – you don’t even need to register to attend these!

I hope to see you at one or both of these events!