Tag Archive for 'forum one'

State of the Online Community 2008

Bill Johnston recently gave a presentation about the State of the Online Community 2008: Key Findings from the Online Community Research Network, and I encourage you to take a look at it. As you can tell from the title, the slides contain highlights and important information from his research over the past year. Here are a few of my personal favorites among his key findings:

  • Most organizations do not have a comprehensive online community strategy.
  • Marketing typically owns the community (I have some thoughts on this).
  • Community manager roles are still evolving.
  • Many communities are not meeting expectations.


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Online Community Research from Forum One

Forum One is one of the few research companies doing regular quality research on meaty topics in the online community space. I also really like Forum One’s model for releasing research reports. Around 6-9 months after each report is published, they open it up for the public to download.

Here are a few reports that you can download for free right now:

Bill Johnston just posted a little more information about their research agenda on the Online Community Report blog if you are interested in learning more about their other reports. It’s well worth your time to subscribe to his blog to get updates on the latest research and events.

Related Fast Wonder Blog posts: