All posts by Dawn

shared links

Recent Links

Here are a few interesting things from this week that I wanted to share …

How to build and maintain trust in online communities

Online Community Welcome Pack

The Unspoken Role in Community Management

The Art of Aligning Social Media Strategy With Communications Strategy

Kellie Parker » Social Media “Experts” are Killing Us

You might be a community manager if…

Social Learning Isn’t Just for Kids: Learning in Public at Conferences and Workshops

7 Considerations for Tracking Social Media Success

Forrester: Coolhunting with Teen Social Networkers

What’s next for billionaire Twitter?

Low CPMs Stall Social Network Ad Spend

Survey Finds Small Business Adopting Social Media Rapidly

Gartner Says Enterprises Must Get Control of Their Avatars

You can find all of my links on Delicious.

community

Demystifying Social Media Tools and Techniques

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On Tuesday, I gave a presentation about Demystifying Social Media Tools and Techniques for the PDXTech4Good group organized as part of NTEN’s 501 Tech Club, so the presentation was targeted to nonprofit organizations. It was about a 30 to 40 minute presentation followed by 2 breakouts:

  • Learn more about the tools (Twitter, etc.) with Crystal Beasley
  • Monitoring social media sites with Dawn Foster

Here are the slides from the first part of the presentation, and you can download the full size version from SlideShare if you want a better copy than the version embedded below.

View more documents from Dawn Foster.

Monitoring Breakout Section

In the monitoring section, I shared some of my favorite tools.

Keeping up with industry news:

  • Find any good RSS reader and populate it with the top blogs from your industry. Netvibes and Google Reader are good choices.

Real time Twitter monitoring:

Find shortened links to your websites when posted on Twitter:

Advanced monitoring on the cheap:

  • Yahoo Pipes: More involved tool, but you can do some very advanced monitoring. I have a bunch of video and written tutorials for getting started with Yahoo Pipes.
elsewhere

Blogging Elsewhere

Here is this week’s summary of links to my posts appearing on other blogs:

GigaOM’s WebWorkerDaily*

Intel Software Network*

If you want a feed of all of my blog posts across multiple sites, you can also subscribe to my über feed.

*Disclaimers:

  • GigaOM’s WebWorkerDaily: I am a paid blogger for the GigaOM network.
  • Intel Software Network: I provide consulting services to Intel, and these blog posts are one part of my consulting engagement
shared links

Recent Links

Here are a few interesting things from this week that I wanted to share …

Social Network Statistics

2009 Tribalization of Business Study

Thoughts on the Emerging Discipline of Community Management

Will Work for Whuffie?

Breathe new life into old features

How to Blog Almost Every Day

7 Tips for Measuring the Success of Your Blog

5 Ways Clarity Can Replace Control

How Speakers Should Integrate Social Into Their Presentation

You can find all of my links on Delicious.

community

Learn More About Online Communities: My Favorite Community Resources

2 Comments

People often ask me for a list of my favorite blogs, books or other resources to help them learn more about online communities. I’ve mostly been providing this list to people on an ad hoc basis, so I thought that it was time to create the list here and keep it updated!

There are many great blogs, books and other resources for people who want to learn more about online communities, but I’ve limited this list to just a few of my favorites. I will be keeping this list updated on the Learn More About Online Communities page. I hope you enjoy it!

Online community thought leader blogs:

Good books about online communities

elsewhere

Blogging Elsewhere

Here is this week’s summary of links to my posts appearing on other blogs:

GigaOM’s WebWorkerDaily*

Olliance Blog*

Intel Software Network*

If you want a feed of all of my blog posts across multiple sites, you can also subscribe to my über feed.

*Disclaimers:

  • GigaOM’s WebWorkerDaily: I am a paid blogger for the GigaOM network.
  • Olliance Blog: I am the Senior Executive & Online Community Practice Manager at Olliance
  • Intel Software Network: I provide consulting services to Intel, and these blog posts are one part of my consulting engagement
community

Communities and Organizational Change Management Presentation

In August, I wrote a post about how Organizational Change Management principles could be used to help increase participation in online communities. Bill Johnson asked me to elaborate on that post with a presentation in the Online Community Research Network Roundtable call, and I wanted to share my slides from that discussion here.

eBook

Fall Sale: Companies and Communities Book Discount

In celebration of the beginning of fall, I wanted to offer you a discount on my book, Companies and Communities: Participating without being sleazy.

For the next week, you can get the paperback version of the book for $12.99, which is $3.00 off the regular price of $15.99 by using the discount code QYW8QS6W and purchasing it directly from the publisher. This deal will end on October 6, 2009.

As always, you can still get the PDF version of the book for only $9.99 if you prefer to have a searchable copy that you can carry around on your computer.

Companies and Communities: Participating without being sleazy is focused on helping your company get real business value out of participating in online communities and social media. This 85 page eBook or 130 page book contains practical advice and suggestions for how companies can engage with online communities and social media sites. You can download an excerpt of the book or learn more about it before you decide to buy a copy.

elsewhere

Blogging Elsewhere

1 Comment

Here is this week’s summary of links to my posts appearing on other blogs:

GigaOM’s WebWorkerDaily*

Olliance Blog*

Intel Software Network*

If you want a feed of all of my blog posts across multiple sites, you can also subscribe to my über feed.

*Disclaimers:

  • GigaOM’s WebWorkerDaily: I am a paid blogger for the GigaOM network.
  • Olliance Blog: I am the Senior Executive & Online Community Practice Manager at Olliance
  • Intel Software Network: I provide consulting services to Intel, and these blog posts are one part of my consulting engagement.