Category Archives: General

Blogging Elsewhere

Here is this week’s summary of links to my posts appearing on other blogs:

GigaOM’s WebWorkerDaily

Shizzow

Portland Data Plumbing User Group (pdpug)

If you want a feed of all of my blog posts across multiple sites, you can also subscribe to my über feed.

Blogging Elsewhere

Most of you know that I have been blogging on a few different blogs, so I thought it would be good to do a weekly summary with links to my posts appearing on other blogs.

GigaOM’s WebWorkerDaily

Shizzow

Top Fast Wonder Posts for 2008 and Some Silliness

I was looking at my Google Analytics for 2008, and I thought it would be fun to share some of the info.

Here are the top 10 posts or pages that generated the most page views for 2008:

  1. Taking Your Idea From Side Project to Startup
  2. Yahoo Pipes and RSS Hacks
  3. Starter Kit: Social Media and Social Networking Best Practices for Business
  4. Monitoring Dashboards: Why every company should have one
  5. Consulting
  6. Why You Should Avoid Mozy Backups
  7. Using Twitter for Brands or Corporate Identities
  8. Web 2.0 Starter Kit
  9. Hiring a Community Manager
  10. Starting Point

Most of my traffic comes from the typical sources: Google, Stumbleupon, and Twitter, but I also had a fair amount of traffic from ReadWriteWeb, eLearning Technology, Silicon Florist, and Metafluence.

The most common search results included: dawn foster, best community software, mozy restore, facebook for companies, community manager, shizzow, fast wonder, mozy sucks, and blogging tips.

I also enjoying going to the end of the list to find search results that brought a single person to my blog. Here are a few of the most amusing / interesting:

  • beer consultanting
  • breakfast places near san francisco bridge where king of jordan ate
  • bubble tea facility
  • clarinet atari
  • death of myspace
  • what is going on with all the social networking sites like wikis,blogs and twitter
  • man + woman + online communitties
  • handy tips + how to change a fluorescent kitchen unit bulb
  • green dragon dawn foster
  • facebook rss stalk
  • community manager career — why?
  • “highly illogical” spock
  • bill gates quote faster

OK, enough silliness for today. I hope all of you have a happy new year!

Comments for One Author on Multi-Author WordPress Blog

I wanted to have a way to find all of the comments posted on any of my WebWorkerDaily posts, but I couldn’t find an easy way to do it in WordPress (I don’t have access to plugins, since it isn’t my blog). As always, I turned to Yahoo Pipes for the solution, and I made it customizable so that others could use my pipe. Since I wrote this pipe for my use, it supports the configuration I needed, and I also tested it on TechCrunch, Mashable, and GigaOM. However, there were quite a few multi-user blogs where it does not work, so please pay close attention to the caveats below before using my new Comments for One Author on Multi-Author WordPress Blog pipe.

Caveats:

  • Works only with WordPress Blogs
  • Works only with blogs using Feedburner
  • Will not work under non-standard URL / feed formats

I suspect that the WordPress / Feedburner combo is probably the most common configuration for multi-user blogs, so it should work for many blogs. However, if you aren’t using the configuration supported by this pipe, you should be able to clone the pipe and tweak it pretty easily to use other formats.

Usage:

  1. Go to the Comments for One Author on Multi-Author WordPress Blog pipe.
  2. Enter the URL for your Feedburner feed.
  3. Enter the author’s name.
  4. Grab the RSS feed output.

Please feel free to leave any thoughts or suggestions in the comments below.

Related Fast Wonder Blog posts:

Shizzow: Adding the Bay Area and Bootstrapping

Today we have a couple of announcements about Shizzow. For those of you who aren’t familiar with Shizzow,  Shizzow is a social service that was built with the goal of making it as easy as possible to find and hang out with your friends in the real world for happy hours, parties, nights out on the town, co-working sessions in coffee shops and much more. Shizzow provides the technology for you to find nearby friends on a map, get a list of people currently sitting in your local coffee shop or pub, and find specific friends. We want you to spend more time hanging out with your peeps and less time trying to coordinate bringing them together through phone, email, SMS and IM.

Shizzow is currently a labor of love that is entirely bootstrapped (in other words, we have no revenue, and we are working on Shizzow in addition to our full time gigs). I still do online community and social media consulting to pay the bills, but I spend my free time managing the Shizzow community. We have talked about getting VC or Angel funding, but part of the announcement today is that we are going to continue to bootstrap Shizzow. Bootstrapping gives us more control over the company, and allows us to focus on the product rather than having to focus on courting investors.

The first wave of the Shizzow private beta was only open to people in Portland, OR. Today, we are sending invites to people in the Bay Area, CA, so the second part of our announcement is that people in the bay area can now get invites to Shizzow. If you live in the bay area and would like an invite, just send me an email: dawn at Shizzow.com.

You can find all of the details about both of these announcements on the Shizzow blog.

New Open Source Conference Coming to Portland

Were you sad and dismayed to hear that OSCON was moving out of Portland? Are you looking for more open source events to attend? Would you like an open source conference organized by the community? Want one more tech event to attend in July? Need an excuse (any excuse) to visit lovely Portland, Oregon in July? Do you like to help organize events for fun in your spare time?

If you answered yes to any of my obnoxious questions above, I have a great solution for you: The Open Source Bridge event.

pdx group tag cloud

Selena does a great job of sharing how the idea to do this event was born, the purpose of the event, the details, and how you can get involved:

Open Source Bridge will bring together the diverse tech communities of the greater Portland area and showcase our unique and thriving open source environment.

Open Source Bridge
will have curated, discussion-focused conference sessions, mini-conferences for critical topics and will include unconference sessions.

We will show how well Portland does open source and share our best practices for development, community and connectedness with the rest of the world.

Lots of ideas are buzzing around in our heads, and we’d love to talk about them with you! If you’d like to contribute to the effort, stop by the town hall event October 30, 2008 at Cubespace. We’ll have another meeting November 6th, and it will be announced on Calagator.

At the town hall, you’ll have a chance to meet the members of the core organizing committee, and pick up a responsibility or two. We’ll be breaking off into teams for each of the major areas requiring organization, and distributing the work across many people. We will create a mailing list after this first meeting for those who just want to hear about what we’re up to, or participate in some other way.

(Quote from Selena Deckelmann)

I encourage you to attend the Town Hall to share your ideas with the team and to talk about how you can get more involved in the event. The key to community driven events is that they require a lot of work from volunteers both during the planning stages and on site during the event! If you want this event to be successful, I encourage you to pitch in to help.

Town Hall

Images above are also from Selena Deckelmann.

Related Fast Wonder Blog posts:

Companies and Communities at the Corvallis SAO

I spent yesterday evening in Corvallis presenting at Corvallis chapter of the Software Association of Oregon on the topic of Companies and Communities: Participating without being sleazy. I always enjoying spending time in Corvallis. It’s a fun college town with some very interesting and innovative technology companies: Strands, ViewPlus, ProWorks, and many more.

This SlideShare presentation is what I used last evening to lead the discussion:

Monitoring Dashboards: Why every company should have one

I cannot put enough emphasis on the importance of using monitoring dashboards to understand what people are saying about you, your industry, your competitors and more. The information obtained can be used as ideas for blog posts, marketing messages, competitive analysis, product feedback and much more. In addition to providing inspiration, they also help you become more responsive to your customers by knowing when and where people are talking about your company and products. I usually include monitoring dashboards in my consulting proposals for anyone building a new community or trying to have a more effective social media presence through blogging or Twitter, since knowing what people say about your company and your industry is such a critical element of community management, blogging, and other engagements with the community.

Who Should Use the Monitoring Dashboards

It is important to get as many people as possible within your company to use the monitoring dashboards. Each person or function within your company will notice or take action on different elements. As a community manager, I focus on people mentioning us on Twitter or in blogs. Product management and engineering might use the information to gather ideas for new features. Bloggers within the company can respond to what others are saying about your industry. Marketing can see how people are interpreting, misunderstanding, or resonating with the existing marketing messages.

The Format

The format really isn’t that important from my perspective, since these monitoring dashboards can take a variety of forms all with the same content. Each person should be free to customize it and use whatever format is most natural for them. I’ll briefly give a couple of examples of how they can be used to help you picture what they might look like for your company.

Quite a few people like to see it in a dashboard form, similar to the example below for Shizzow (click for larger image).

Other people who already live in their RSS reader would prefer to use their existing tools to monitor what people are saying about their company. In this case, you can maintain an OPML file that each person can import into an existing RSS reader.

Content is King

It is critical that you monitor the right types of content for your situation. In general, I think that most of the monitoring falls into 3 general buckets: vanity, industry and competition. I’ll give some examples of what to monitor in each of these three areas along with some tools you might want to use; however, there are many different methods and sources to monitor with no way to ever cover all of them.

Vanity

  • Blogs. Use feeds from Google Blog Search, Technorati or similar services to find people mentioning your products, your company, and key people within your company. You should also be using Google Blog Search to find people linking to your blog or websites using the link syntax (link:blog.yourdomain.com).
  • Twitter. Even if you don’t have a corporate Twitter account or actively use Twitter, I would still monitor what people are saying about you on Twitter. I have a Twitter Sniffer for Brands that I prefer to use, since it picks up a few things that individual services (even the Twitter search) miss.
  • Depending on your company, you might also want to monitor what people are saying about you on other social sites: YouTube, Flickr, Delicious, Magnolia, etc.

Industry

  • Thought Leaders. Find at least the top 6-12 thought leaders within your industry and add their blogs to your monitoring dashboard. These people will have general insight into the industry and will provide ideas for future blog posts. You should also be following these people on twitter.
  • Keywords. Use Google Blog Search or similar services to monitor keywords that apply to your industry to see what other bloggers are saying about your industry. These will need to fairly narrow words and phrases in order to filter out the noise, so pick something more specific to track.
  • Aggregation. Services like Techmeme can also be interesting ways to find the hot topics in your industry. I recently wrote a Techmeme Keyword Alert Pipe that can used to monitor keywords mentioned on Techmeme.

Competition

  • Competitor Activity. Put the feeds from your top competitors blogs, news pages, job boards, Twitter, and anything else you can find with an rss feed in your monitoring dashboard to keep track of what they are saying about themselves.
  • Support. If your competitors have public support sites (discussion boards, Get Satisfaction, etc.), you will want to track those, too.
  • Keywords. Again, you’ll probably want to track a few keywords (competitor names, products, etc.) to keep a pulse of what others are saying about your competitors.
  • Individuals. Find a key employee or two from your top competitors who are very active on social websites. Add their twitter feeds, delicious bookmarks or other interesting information to your monitoring dashboards. At a previous job, I gathered a lot of very interesting information from the delicious feed of an employee at one of our competitors who liked to bookmark pages along with notes about how they could use the ideas to improve their product.

Getting Started

Overwhelmed yet? It really isn’t as hard as it sounds. Chances are that you have people in your company who are already tracking some or all of this information. Now, you just need to find them and get them to share with the rest of you.

Here are a few steps to help you get started:

  1. Send this blog post or a similar list of the types of content you need around to your employees and have each of them gather a list of feeds that fall within these three categories.
  2. Have someone very smart and insightful review these lists to pick out the ones that are most relevant and important. You can only track so much, so you are better off focusing on the important ones rather than trying to track everything.
  3. Find someone with advanced knowledge of RSS who can use Yahoo Pipes or similar services to help filter some of the content and then create the dashboards or OPML file.
  4. Distribute the monitoring dashboard to any employee who wants to use it. You may want to spend some quality time with the head of marketing, bloggers, and other key employees to make sure that they understand how to use the dashboard or OPML file.
  5. Revisit the dashboard occasionally to update it with new information. For slow moving industries, you could probably update it once a quarter while others might need to update it every month.

The monitoring dashboard will be completely different for each company. Some will not care about certain types of content that I described above, while your industry may have very specific and unique items that will need to be monitored. Find the content that is right for you and your company, and find a way to monitor it.

Related Fast Wonder Blog posts: