This afternoon, I’ll be spending some time at Portland State University talking about what it’s like to work as a community manager. I’ve done this presentation a few times before, but I completely overhauled the materials this week with new data on community manager salaries, job satisfaction and more. I also added some updated slides with best practices and information about the skills required for community managers. I thought that other people might be interested in seeing the materials, so here they are!

If you are interested in becoming a community manager, I’ve written many other articles on the topic that you might also find helpful:
http://webworkerdaily.com/2009/01/26/online-community-manager-yes-it%E2%80%99s-really-a-job/
http://webworkerdaily.com/2009/01/30/online-community-managers-what-do-they-do/
http://webworkerdaily.com/2009/02/02/online-community-manager-what-does-it-take-to-be-successful/
https://fastwonderblog.com/2007/08/05/reflections-on-community-management-aka-what-do-you-do/
https://fastwonderblog.com/2007/09/03/what-does-it-take-to-manage-a-community/
https://fastwonderblog.com/2007/12/17/community-roles-manager-moderator-and-administrator/
https://fastwonderblog.com/2008/06/14/hiring-a-community-manager/
https://fastwonderblog.com/2008/07/04/how-to-get-a-community-manager-job/
https://fastwonderblog.com/starting-point/learn-more-about-online-communities/