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September 26, 2009 Dawn

Here are a few interesting things from this week that I wanted to share …

Online Communities: Metrics and Reporting 2009

Don’t lose existing members of your online community

The importance of signals, symbols, and rules in successful communities

Social Support: Are Companies Teaching Customers To Yell At Their Friends?

Social Media Measurement Lags Adoption

Social media and customer service – some examples

Confirmed: Twitter is Saving All Your Tweets, After All

Google’s SideWiki Shifts Power To Consumers –Away From Corporate Websites

Social media and random acts of kindness

The Top Six Reasons Companies are Still Scared of Social Media

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Open source, Linux kernel research, online communities and other stuff I'm interested in posting.

About Dawn Foster

Community / Open Source , Traveler, Book Lover, Writer, Vegan, Speaker, Technology Enthusiast, and Director of Open Source Community Strategy at VMware.

dawn@fastwonder.com

I'm also an avid reader with a list of every book I read.

Find me:

@geekygirldawn

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Published Books

What Dawn Eats

What Dawn Eats Cookbook

What Dawn Eats: Vegan Food That Isn’t Weird is a cookbook with some of my favorite recipes. This 140 page cookbook contains over 90 recipes and is available as a paperback, kindle or PDF download. Buy a copy today!

Companies and Communities

Companies and Communities is focused on helping your company get real business value out of participating in online communities and social media. This book contains practical advice and suggestions for how companies can engage with online communities and social media sites.

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The opinions expressed in this blog are mine alone and do not reflect those of my employer.

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