Here are a few interesting things from this week that I wanted to share …

Using and assessing feedback from online communities

Building online communities for business: How to kill an online community in 10 easy steps

5 Features Of Really Strong Communities You Can Embrace

Fear and Loathing in Social Media: The 10 Rules of corporate denial and blatant overreaction

The Future of Facebook

Turning bad buzz around for Best Buy

The Ethics of Ghost Blogging

You can find all of my links on Delicious.