Fast Wonder: Online Community Consulting

Fast Wonder Consulting

Not accepting new clients.
dawn@fastwonder.com 503-702-7223

Fast Wonder Consulting focuses on the business value of engaging with online communities and social media by helping companies find a way to engage that supports the overall strategies and business goals of the company. The consulting approach focuses on identifying the best way for your company to participate while helping you navigate the complicated waters of unwritten rules and norms associated with online communities and social media sites. Consulting services include online community building, social media strategy, blogging strategy, RSS-based information monitoring, custom employee training sessions, and more.

What people say about Fast Wonder and Dawn Foster

• ReadWriteWeb’s Seven Social Media Consultants That Deliver Tangible Value: “Fast Wonder is quickly gathering value through work with bleeding edge projects like the pseudo-stealth location-based social network Shizzow.”
• Non-profit client: “Your approach resonates with folks, and it was money well spent.”
• Fortune 100 technology client: “I think it’s great. I love the Dr. Seuss interludes. Thanks again for a great presentation.”
• Internet Marketing Strategy Firm: “I have reviewed your plan and I must say I am pleased with your work. Thanks again for all your hard work.”

Standard Consulting Packages

• The Community Strategy and Planning Kickstart: This package is for companies wanting to create a new community or improve the engagement with an existing community, but who aren’t quite sure where to start. Fast Wonder will spend four to six hours with you (in one block or spread out over several sessions) to talk about your company strategy, business goals and ideas for your community. Approximately a week later, a high level implementation strategy and plan outline will be delivered that focuses on online community efforts that will support your business goals and company strategy. After receiving the strategy and plan outline, you can decide whether to engage Fast Wonder to assist with the initial implementation, or you can take the plan and complete the work in house.
• Blogging Kickstart: Companies who need to create a company blog or revive a neglected blog can benefit from this package designed to put a focus on creating and maintaining a regular stream of great blog content that remains aligned with your corporate strategy and business plans. Fast Wonder will work with your key employees to come up with a content roadmap containing blog post topics and deadlines for a period of one month. During this month, Fast Wonder will provide monitoring dashboards, coaching, writing help, encouragement and feedback to the company’s bloggers to get them started on the right track. This package also includes coaching for the person who will become responsible for maintaining the content roadmap after the completion of the one month consulting engagement.
• Ongoing Community Planning and Implementation Assistance: Companies building a new community who need extended assistance with strategy, planning, implementation, configuration, training, and management can benefit from this service. Fast Wonder will help you through all aspects of the community building process from evaluating the coompany strategy to set the initial objectives all the way through the first months of the launch. You can engage with Fast Wonder for the entire community building process or for individual elements of the plan. This is a flexible package with as much or as little help as you need depending on the expertise of your staff.
• Social Media and Social Networking Presence: If your company is relatively new to social media and social networking, Fast Wonder can help you figure out the best way to participate to achieve your company’s objectives. We will work together to determine the best places to participate, create your presence on those sites, get your employees set up with accounts, and train your staff on the best ways to engage in those environments.
• Yahoo Pipes Training: Using Yahoo Pipes can help you understand what people are saying about you, your industry, your competitors and more through smart filtering of blogs, news sources, Twitter, and other online sites. Your customers are talking about you and your competitors are revealing information that you want to know online. In the 2 hour Yahoo Pipes training, we will help you understand how to find this critical business information by covering the basics of building Yahoo Pipes and provide some custom content if needed to help meet the specific needs of your organization.

Why Should I Hire Fast Wonder?

Dawn Foster is a consultant, community manager, event organizer, blogger, podcaster, technology enthusiast and business professional. She provides consulting services for companies wanting to engage with online communities and has more than 14 years of experience in business and technology with expertise in strategic planning, management, market research, social media, blogging, podcasting, rss, community building, web 2.0, and open source software. Dawn holds an MBA from Ashland University and a bachelor’s degree in computer science from Kent State University. She most recently worked at Intel and Jive Software. She is also the author of the book Companies and Communities: Participating without being sleazy.

Learn more about Dawn Foster’s accomplishments or get a copy of her resume by visiting the about page.

Areas of Expertise

Online Community Building

• Building a community around your products
• Managing communities
• Open source communities
• Assistance with interviewing and hiring a community manager

Social Media

• Blogging strategy and implementation guidance
• Social networking presence (Facebook, Twitter, etc.)

Information Monitoring and Industry Intelligence

• Using various RSS tools and Monitoring Dashboards to monitor what people are saying about you, your company, competitors, and the industry.

Training and Speaking

• Customized training for employees on a variety of community engagement and social media topics.
• Speaking engagements.

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Contact Information

The best way to contact Dawn Foster at Fast Wonder:

dawn@fastwonder.com

Fast Wonder LLC
4110 SE Hawthorne #131
Portland, OR 97214
503-702-7223