Intel Layoff Update

Thanks to all of the friends who have emailed and IMed me over the past couple of days checking in to see if I have been spared the ax. So far, so good … I am still employed. For those of you living under a rock (or camping in the woods over the past few days), Intel just announced the latest update on the progress of our efficiency efforts:

The workforce will decline to approximately 92,000 by the middle of 2007 – 10,500 fewer than the company’s employee population at the end of the second quarter of 2006.(Quote from Intel Press Release)

According to the Associated Press:

About 5,000 of the affected positions have already been cut or will be eliminated this year through a previously announced management layoff, the pending sale of two businesses, and attrition, said Intel spokesman Chuck Mulloy.

The company plans to cut about 2,500 more jobs by the end of the year. The remainder will be shed in 2007, when Intel’s head count will settle around 92,000, Mulloy said. (Quote from Associated Press)

Others in the blogosphere (The Last Podcast for example) have been looking to Intel employees for more information on what this means; however, the reality is that we know as much as you do. The internal employee announcement today was similar to, if not identical, in content to our press release. This is a reflection of Intel’s open culture: tell the employees first closely followed by an announcement to the press with the same information.

All I can offer is my perspective. While I was happy to see progress and an announcement with some numbers to help employees understand the magnitude of the upcoming restructuring, I would have liked to see a speedier resolution. Based on the information announced today, the restructuring will drag into the middle of 2007. During any period of uncertainty, we will lose too many of the good people who decide to proactively leave rather than waiting to see who will be let go. Personally, I would rather know where I stand now … patience is not a trait that I hold in abundance.

On Foo and Elitism

There has been quite a bit of buzz recently about whether Foo is too exclusive and elitist. After attending my first Foo this year, I have been amazed by the controversy that Foo generates. Yes, only around 200 people are invited; however, keeping the numbers small helps facilitate the self-organization of the conference and allows us to fit (barely) within the O’Reilly campus. The reality is that companies all over the world hold invite-only events where they gather people together to hold discussions on topics relevant to their business.

From Tom Coates,

Everyone who attends FOO feels honoured to be there, but let’s be clear – invitation-only events happen all the time in the tech industry. There are more conferences and seminars happening in and around Silicon Valley than there are days in the year. And any individual or company is free to start their own event and invite whomsoever they choose. (Quote from Tom Coates on plasticbag.org)

Stowe Boyd makes a similar point:

But, candidly, I don’t get it. Why can’t we have closed meetings? Can’t a company like O’Reilly invite a bunch of people to get together and talk about issues that are important to the company’s future business? Does everything they do have to be open to the public, just because they are influential? (Quote from Stowe Boyd on /Message)

Foo just seems to generate more attention than other invite-only events. It may be a result of the breadth of the topics that O’Reilly is interested in discussing. O’Reilly Media is focused on cross-pollination between industries drawing on the idea that we can be smarter and more creative if we broaden our horizons … maybe this explains the popularity of the Werewolf games at Foo. People from across a broad swath of technology industries are invited to Foo, and with the 200 person limit, this means that many really smart and insightful people are not invited. Foo is also an amazing event, and attendees rarely if ever leave Foo with a negative impression, which means that many people naturally want to be invited. I was lucky to be invited this year, and I hope to be invited to attend next year; however, I will not have any hard feelings if I am not invited. People should be able to accept Foo for what it is … a great event where people share amazing ideas. Nothing more, nothing less.

Intel and Job Security

The press coverage and speculation about the Intel job cuts has been interesting. The Open Culture blog is my fun project (outside of work), so I rarely blog about my job, but I decided to make an exception in this case. According to ZDNet,

Intel Chief Executive Paul Otellini is expected to announce a massive layoff as soon as Tuesday that could eliminate as many as 10,000 jobs.

The job cut is likely to weigh particularly heavily on marketing staff. Intel studies comparing its own staffing levels to competitors’ concluded that the ratio of marketing personnel to salespeople was too large, the sources said. (Quote from ZDNet)

At this point, I hope that we get some clarity on Tuesday. Knowing about upcoming job cuts and / or re-orgs causes a lot of internal thrash, rumors, and too many people putting work on hold while they see how things shake out.

Personally, I am not really worried. Intel is a good company to work for, but there are plenty of other good companies to work for. The reality is that job security no longer exists in today’s environment. The best thing we can do is continue to learn new skills and actively work to evolve our areas of expertise staying aligned with the constantly changing technological environment allowing us to remain valuable in our current jobs or as we move on to the next project. I like to think that I would quickly land on my feet if I happen to be one of the speculated 10,000 employees.

Social Software, Productivity, and Personal Connections

The blogosphere has been in a minor uproar today over the topic of social software. Ryan Carson says that he does not have time for social software, Nick Carr thinks that social software is inefficient, and many others have responded to these ideas.

I think that Ryan and Nick are missing the point about why people use social software. It is about connecting with people in a social environment, having fun, and maybe even wasting time in a way that helps energize and refresh our workaholic, play-starved brains. Most social software is not about achieving some goal or increasing productivity. Some people may get productivity gains out of using some social networking tools, but I would argue that this is a side effect more than a purpose.


Stowe Boyd has a lovely post talking about “The Real Heart of Social Software”:

The implicit premise behind this lynch mob’s logic is that social software is supposed to make users more efficient: for example, personal productivity in sales or online research. And I guess, by more efficient, the authors are focused on how time-pressed they are (several mentioned that they are too busy to use such apps, the presumption being that if these apps made them more time-efficient, they would be attractive).

I reject this mindset out of hand. And I won’t get into a hand-to-hand battle about which social tools do or do not warrant our attention, since this is discussion is about the socialness of these apps, not the functional jobs that they do, really.

Social apps are not about personal productivity. They are about social involvement, learning and enlarging perspectives through connection, and — ultimately — about the productivity of social groups as a whole.

An example may help. I am a strong believer in instant messaging (a social tool so engrained in our world that the various authors don’t mention it in their dismissive lists of social apps they *do* use, although I bet they all use it). But instant messaging is a great example of social productivity. If you accept interruptions from your buddies, asking for advice or help, while you are busily working on the quarterly budget projections or this week’s cold calls, then your personal productivity will go down. So, if you want to maximize your personal productivity, you should simply ignore all interruptions. Which works fine, on a short term basis, until you ask one of those buddies for insight or advice next week, and they ignore you in return. Time is a shared space, and social apps are increasingly the mechanism we use to share it. The whole notion that we could turn away, at this juncture, from the tools we use to mediate our sharing is ludicrous. This is no fad, this is a quantum shift. You might as well wish away rock-and-roll, teenage sex, and cell phones in public places. Get over it.

There is a constant social tension between personal and network productivity. And if your primary measure of success is personal productivity, you will naturally decrease your network involvement. But its simply the wrong metric for today, and tomorrow. (Quote from Stowe Boyd at /Message)

With social software like Digg, the people submitting stories are often looking to share knowledge about topics they are passionate about or trying to gain a reputation as a leader or alpha user within the community. These are not personal productivity goals.

Another example is MySpace. Young people do not use MySpace solely as a substitute for email and IM; they use it as an online mall or coffee shop where they can connect with friends, get to know friends of friends, leave inside jokes as public comments to demonstrate that they are in someone’s social circle, organize events, and more. These are not personal productivity goals; they are simply good fun.

Web 2.0, Knowledge, and Splitting Hairs

Web 2.0 is taking quite a beating this week. According to The Register,

Five years after the first internet bubble burst, we’re now witnessing the backlash against Web 2.0 and a plethora of me-too business plans, marketing pitches and analyst reports exploiting the nebulous phrase.

Tim Berners-Lee, the individual credited with inventing the web and giving so many of us jobs, has become the most prominent individual so-far to point out that the Web 2.0 emperor is naked. Berners-Lee has dismissed Web 2.0 as useless jargon nobody can explain and a set of technology that tries to achieve exactly the same thing as “Web 1.0.” (Quote from The Register).

I think Dana Gardner might be on the right track:

What we are up to here is actually Knowledge 2.0, and it is at least a millennial trend, and it shows every indication of having anthropologic impact. That is, Knowledge 2.0 is changing the definition of what it is to be a modern human, individually and collectively.

So while the get-off-your-cloud folks are poking needles into the Web 2.0 bubble, I have a better idea. Recognize that as you do that you are actually breathing in some of the newly freer air of knowledge, and exhaling some added bits of your own perceptions back in. Each metaphoric breath in and out is changing the world, like the proverbial butterfly flapping its wings in Timbuktu that then affects the weather in New York. (Quote from Dana Gardner’s BriefingsDirect)

I will admit that the term “web 2.0” is over-hyped, but it can be a convenient way to think about how the web is shifting from a one-way mechanism to push information out to the world and moving toward a two-way discussion between the author and her readers. It is this user participation, user created content and the collective intelligence or knowledge generated by large groups of users that makes what we are seeing so incredibly powerful. So, we can argue about what to call it, or we can accept that participation and knowledge are becoming more prevalent on the web and find more creative ways to tap into the knowledge of our users.

Web 2.0 Trademarks

Most of you remember the havoc in the blogosphere when CMP sent a legal letter to a non-profit organization to protect the joint CMP / O’Reilly trademark for the term “web 2.0” as used in conference titles. Tim was on vacation, the blogosphere went nuts, and the whole controversy spiraled out of control, and when Tim returned from vacation, he was able to calm the situation, but it was never permanently resolved.

Today Tim announced a narrowing of the scope of the web 2.0 trademark as part of an announcement about the Web 2.0 Expo and technical conference:

In conjunction with the announcement of the new Web 2.0 Expo and technical conference, I’m also pleased to report that CMP has agreed to narrow the scope of enforcement of the Web 2.0 trademark registration. It will only seek to protect the Web 2.0 trademark if another other Web 2.0-related event has a name that is confusingly similar to the names of the actual events co-produced by CMP and O’Reilly, such as our events “The Web 2.0 Conference” and “The Web 2.0 Expo.”

This is consistent with my original understanding about why the trademark filing was made. I must confess that I’ve always thought that the point was simply to protect the event names, as evidenced by the fact that we have always put the trademark notice at the end of the conference names on the website that O’Reilly produces, “The Web 2.0 Conference.” (Quote from the O’Reilly Radar)

This is a pragmatic approach to protecting a trademark without causing undue difficulty for the rest of the industry, especially when a term is becoming as common as “web 2.0”. One of Tim O’Reilly’s greatest strengths is seeing the big picture and doing the right thing for the industry as a whole.

Collaborative Journalism at Wired

According to Wired news,

In an experiment in collaborative journalism, Wired News is putting reporter Ryan Singel at your service.

This wiki began as an unedited 1,059 word article on the wiki phenomenon, exactly as Ryan filed it. Your mission, should you choose to accept it, is to do the job of a Wired News editor and whip it into shape. Don’t change the quotes, but feel free to reorganize it, make cuts, smooth the prose, or add links — whatever it takes to make it a lively, engaging news piece. (Quote from the Wired Wiki)

Ross Mayfield reminds us that collaborative journalism does not always go according to plan:

Last time someone tried this it was a disaster, but Wired News has boldly put an article about wikis into a Socialtext wiki for anyone to be a Wired editor. … This is of course different from the LA Times experminent as there is a clearly stated goal. It will be interesting to at least watch. (Quote from Ross Mayfield’s Weblog)

I am particularly interested in this experiment, since I am in the process of doing something very similar as part of an O’Reilly Media project. Danese Cooper and I are in the process of writing a book on the Art of Community, which will start as a wiki. We are taking a similar approach by writing an initial first draft of the chapters, posting them to the wiki, and allowing the community to be our editors / collaborators on the project. We are still working on the details, but I hope to learn from the Wired news experiment.

On a related note, I couldn’t help making a couple of edits to the Wired Wiki. This should be fascinating to watch.

Foo, Cats, and Kids (AKA Sunday Morning at Foo)

Despite being exhausted after two late nights of Werewolf (thank you to the kind werewolf who killed me off so I could go to bed last night), this has been a great morning of talks with a number of interesting themes.

Danese Cooper, Karl Fogel, and I led a session about the Art of Community, and we had a great discussion around the topic. We talked about how open source and other developer communities tend to start with a more tangible end goal, while other communities (social networking, communes) tend to be more about the evolution of the community than about the end goal. The tools also tend to be different across different communities with web 2.0 communities having intuitive user interfaces, while developer communities tend to use the techie tools that developers are comfortable with. The barrier to entry is also a bit higher for many developer communities while anyone can easily get involved in web 2.0 communities. We had an active and engaging discussion with participation from many different people. We even had a mascot for the session.

Geir Magnusson led a discussion about Web 2.0: Fact or Fiction starting with the caveat that he really didn’t know much about web 2.0, so he was hoping to learn from the group discussion. We talked about the definition of web 2.0 as a new method of using data: collective intelligence / user created content along with combining existing data in new ways (mashups). It was such a great discussion that I did not

Danny O’Brien talked about Cat Poop vs. Blogging related back to brain infections (you had to be there), and he even recruited a little help for the session.

Saturday Sessions at Foo Camp

Some of the morning was spent on the “Cylon Raider” project, but I attended several very interesting sessions. Here are a few of the highlights (these notes are a bit raw … in other words, forgive the typos):

In Democratization / Disintermediation of traditional media led by Jay & Kevin (Digg)

  • Mainstream media excels in areas where you have limited distribution (only so many people can be invited to White House press briefings, for example).

  • Media is changing and has a symbiotic relationship with the new media. Editors might look at sites like Digg to see user behavior trends and use that as an instant feedback mechanism to direct the edited content. Digg relies on traditional media for much of the content.

  • Competition for advertising dollars is really hitting the traditional media. Local newspapers are losing ad revenue to other advertising mediums – classifieds is where it’s starting, but it is involving into other areas. Bloggers who do reporting rather than relying on mainstream reporting will get more attention (TechCrunch) and more advertising dollars.

  • Opinion pieces and magazines are being eroded by new media

  • New media excels for speed of information vs. the accuracy / fact checking of traditional media.

  • Sites like Digg usually have a self-policing mechanism within the community.

In Passionate users – Kathy Sierra

  • People are passionate about the things they kick ass at, and they have a higher resolution experience – they pick up on things that the rest of us would not (jazz musicians, etc.) We want to create this for our users.

  • It’s not about the tools – it’s what you do with them – focus on the end result, not the tool.

  • Decisions are usually based on emotions – we are just not always rational / logical.

  • Keep users engaged.

  • Don’t want to interrupt the flow of what you are doing – if the software interrupts and become aware of the tool, the flow and outcome are disrupted.

  • Learning increases resolution.

  • If you want the user to RTFM, we need to write a better FM.

  • Pictures and surprises get people’s attention.

Doctor Who vs. Snakes on a Plane: Lessons from Fan Culture for Community Builders. Annalee Newitz

  • Fan culture – free collaborative narratives often incorporating elements of commercial culture.

  • Lessons:

  • Not all fans are good producers of fan culture

  • beaing a fan makes you a better creator

  • communities united around collaborative storytelling can last for an extremely long time.

  • Not all fan culture can be turned into commercial culture

  • communities can be quickly united by satire, but satire doesn’t last

  • “buzzers” do not equal “buyers”

Note: The fan culture session relates back to the passionate users session. Fan culture seems to have some of the most passionate users coming together on a topic. We also had an interesting discussion about how more of these fan communities seem to be based around sci-fi. I’m not sure whether this is because we had a really geeky audience or because people who watch sci-fi tend to be a bit more fanatical than the rest of the population.

Open source, Linux kernel research, online communities and other stuff I'm interested in posting.