Fast Wonder: Online Community Consulting

Abstract

This Yahoo Pipes training course is designed with standard and customizable components for your organization. In 2 hours, we will cover the basics of building Yahoo Pipes and provide some custom content if needed to help meet the specific needs of your organization. This course can be conducted online or in person at your office.

Why you need this course to learn about Yahoo Pipes

This course will teach you how using Yahoo Pipes can help you understand what people are saying about you, your industry, your competitors and more through smart filtering of blogs, news sources, Twitter, and other online sites. Your customers are talking about you and your competitors are revealing information that you want to know online. Can you find it quickly and efficiently now?

• Become more responsive to your customers by knowing when and where people are talking about your company and products on blogs and Twitter. Find and respond more quickly and efficiently.
• Use what people are saying about your company and your products to improve your products / services, marketing messages, web content, documentation and other communications.
• Get insight into your competitors.
• Keep up with important information about your industry by focusing on keyword filtering to find the most relevant content for your situation.
• Use the information to get ideas for blog posts or other communication.
• Monitoring dashboards will help you disseminate the information from Yahoo Pipes throughout the rest of your organization.

Training Objectives: What you will learn

• How to create Yahoo Pipes.
• Using Yahoo Pipes to filter content to find keywords or exclude unwanted information.
• Advanced techniques to get more out of your Yahoo Pipes.
• Introduction to monitoring dashboards.
• Optional: custom objectives can be added by your organization.

Course Outline

Introduction to Yahoo Pipes

• Strengths and weaknesses
• Basic elements of a Yahoo Pipe
• Using the debugger

Filtering with Yahoo Pipes

• Create a basic Yahoo pipe that filters on industry keywords and excludes content
• Create a quick vanity feed to track mentions of your companies and products online using filtering as needed

Advanced Techniques

• Loops for more powerful pipes
• Finding the best posts
• Reformatting fields in the RSS feed to make the output more useful
• Advanced input techniques: CSV files and User inputs for customizable pipes
• Advanced vanity pipes and industry tracking
• Cloning and modifying other people’s pipes

Optional: Customized Content

• Optional module for companies who have custom requests for additional content

Monitoring Dashboards

• Create a basic monitoring dashboard
• Distributing the dashboard to executives

Pricing

Prices are based on a 2 hour class and vary based on the number of students and level of customization requested.

• $300 for 1-2 students with no customization required.
• $50 for each additional student for up to 10 students with no customization required.
• For class sizes greater than 10 or for customization requests, contact Dawn Foster for a quote.