Comments on: Why Companies Should Have Online Communities

By: Brian Tepp

Brian Tepp — Sun, 01 Feb 2009 18:31:13 +0000

I’m working on a social media plan for my organization, which will include all social media platforms. Thanks for the helpful information.

By: Steve Woodward

Steve Woodward — Tue, 22 Apr 2008 23:35:27 +0000

Thanks for a terrific post, Dawn. You would think this would be a no-brainer for businesses. It isn’t, not even for a communications business like mine (The Oregonian). I’m just a lowly reporter, but it seems obvious to me that we need to engage in a vigorous, open and never-ending conversation with our customers/readers (and non-readers). Every business needs a Dawn Foster.

By: Toby Lucich

Toby Lucich — Sun, 20 Apr 2008 14:44:43 +0000

I wish I could have been in town for Innotech, so appreciate your expanded discussion here. As much as the outbound traffic from a company, I love the conversations that occurs when readers/users are allowed to participate in the discussion and have a hand in shaping the content/functionality/product roadmap.

By: Wat is de killer feature van een Enterprise social site? | MartinKloos.nl

Wat is de killer feature van een Enterprise social site? | MartinKloos.nl — Thu, 17 Apr 2008 19:12:17 +0000

[...] voor jouw omgeving zal gaan werken. Redenen voor een online community zijn er legio, waarvan er op FastWonder Blog onlangs een paar aardige zijn [...]

By: » InnoTech Oregon 2008, Day 1 - Silicon Florist

» InnoTech Oregon 2008, Day 1 - Silicon Florist — Thu, 17 Apr 2008 05:29:20 +0000

[...] Foster “Why companies should have online communities“ “I’m here at Innotech this week, and this question came up on my panel about Online [...]

By: Dawn

Dawn — Wed, 16 Apr 2008 20:53:11 +0000

Josh – you are absolutely right. The communities already exist, and people are already holding conversations about companies and products. Companies can’t control what people say about them online, but they can at least participate in the discussions.

By: Josh Bancroft

Josh Bancroft — Wed, 16 Apr 2008 19:22:15 +0000

Great post. It inspired this thought/thesis:

Today, your company is going to have an online community, period. Regardless of whether you create or participate in it. It will happen, if it hasn’t already.

Kinda scary, but good motivation to figure how to participate in this whole newfangled social web stuff.